Our new Samsung Soundbar HW-S60A, 2021 Model powers off automatically after 20 min while watching a movie. We have the soundbar connected to our TV via an Optical Cable. The soundbar has the latest firmware 1009.2. There is no information anywhere about turning off this feature. How do you fix it?
Has anybody found a lasting solution to this problem? My S60 does the same and it's okay for a few days after the factory reset, then it starts turning off again.
I still have the same issue, but i use this soundbar for my PC-Audio over optical.
Please Samsung, add the Power-Settings into Smartthings, everything could be that simple. Your Products are really good, but often it fails on such little things like that...
I just got my HW-S60A. At first I connected via wifi as I didn't have an optical cable. Had no issues with it shutting off.
Today I connected via optical and just like all of you, it auto shuts off after about 20 minutes.
Edit: I also noticed that when connected via wifi my Xfinity remote would control the sound but once connected with the optical cable I have to use the soundbar remote.
How has this bug not been fixed yet, the soundbar has had multiple firmware updates since this was first posted.
Anyway we can escalate this to Samsung?