Original topic:

HW-S60A auto powers off after 20 minutes

(Topic created: 07-29-2022 03:01 PM)
usernptlIDxTcs
Asteroid
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Home Theater

Our new Samsung Soundbar HW-S60A, 2021 Model powers off automatically after 20 min while watching a movie.  We have the soundbar connected to our TV via an Optical Cable.  The soundbar has the latest firmware 1009.2.  There is no information anywhere about turning off this feature.  How do you fix it?

15 Replies
userjk4ssJWlRn
Astronaut
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Home Theater

Has anybody found a lasting solution to this problem? My S60 does the same and it's okay for a few days after the factory reset, then it starts turning off again.

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user0rFHV0P5jR
Constellation
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Home Theater

Adjust the tv speakers setting from internal tv speakers to audio system. It works on my Sony tv.

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user0rFHV0P5jR
Constellation
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Home Theater

adjust the TV speaker settings to default to the receiver instead of the internal speakers. It seems work. 

reference:

https://hometheateracademy.com/make-a-soundbar-turn-on-with-the-tv/

 

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userFlFPIycJ9u
Astronaut
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Home Theater

Hello

I still have the same issue, but i use this soundbar for my PC-Audio over optical.

Please Samsung, add the Power-Settings into Smartthings, everything could be that simple. Your Products are really good, but often it fails on such little things like that...

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Members_wMd7WBr
Astronaut
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Home Theater

I just got my HW-S60A. At first I connected via wifi as I didn't have an optical cable. Had no issues with it shutting off.

Today I connected via optical and just like all of you, it auto shuts off after about 20 minutes.

Edit: I also noticed that when connected via wifi my Xfinity remote would control the sound but once connected with the optical cable I have to use the soundbar remote.

 

 

 

 

 

 

 

 

 

 

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AThomo
Astronaut
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Home Theater

How has this bug not been fixed yet, the soundbar has had multiple firmware updates since this was first posted.

Anyway we can escalate this to Samsung?

 

 

 
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