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Constellation

HW-T450 Soundbar with Wireless Subwoofer- Sub has little to no sound

My soundbar and subwoofer just came in today. I was very disappointed to hear little to no sound coming from the subwoofer when listening to it. The sub is less than 5 feet away from the soundbar, so i know distance isnt the issue. I even tried to play music that I knew would have a lot of bass (EDM) and still nothing. Even when placing my hand on the sub, I could barely feel anything. 

 

I've tried reconnecting the sub using the ID SET method and still nothing. 

 

Any solutions? 

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: HW-T450 Soundbar with Wireless Subwoofer- Sub has little to no sound

Have you tried turning up the "Woofer" on the remote? Is your subwoofer properly located(ie. a corner or somewhere that accentuates the bass)?

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