So I'm having an issue with the subwoofer, where the sound is distorted consistently (sounds like low rumbling thunder - not good deep bass). I've updated the firmware, moved it around my room, changed tv audio settings. I even got a replacement (and I'm having the same issue). I wonder if it might be a power issue, or a signal issue - but I don't know how to fix it. I really like the sound from the soundbar - but I can't listen to it with the woofer plugged in - its terrible. Any suggestions?
Hey @userIN7XdmaUsl , did you ever get this fixed? I'm having the exact same issue. Only started after owning it for 6 months and doesn't appear to be a connection issue as it happens over HDMI or connected via Bluetooth.