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Asteroid

How do I get the Bluetooth option to appear in the sound settings menu?

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I have a 50" Samsung 7 series smart TV.  I wanted to connect external speakers (via Bluetooth or any other method possible, but Bluetooh is usually simplest).  I was trying to follow this guide -- https://www.samsung.com/au/support/tv-audio-video/connect-bluetooth-audio-to-tv/ .  However, this option doesn't appear on my TV (see attached photo).  IMG_0301.JPG

How do I get the Bluetooth option to appear?

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Product Expert

Re: How do I get the Bluetooth option to appear in the sound settings menu?

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Hello @userzEgusP1NAI ,

 

Just following up because I noticed your issue is not marked as resolved. Do you still need assistance?

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Samsung Moderator
Samsung Moderator

Re: How do I get the Bluetooth option to appear in the sound settings menu?

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Could you please provide the full model number for your television?


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Asteroid

Re: How do I get the Bluetooth option to appear in the sound settings menu?

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This was what was on my order.  Hope this helps ...

 

Samsung UN50NU7100 Flat 50" 4K UHD 7 Series Smart TV 2018

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Samsung Moderator
Samsung Moderator

Re: How do I get the Bluetooth option to appear in the sound settings menu?

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I'm not locating this model. Was this purchased in the US?


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Asteroid

Re: How do I get the Bluetooth option to appear in the sound settings menu?

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I'm probably not entering the right thing, then.  Here's the link where we bought it on Amazon

 

https://www.amazon.com/gp/product/B079NH7LJQ/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1

 

Is this model number something I can find on the TV or in the manual or something?  Also we registered our SmartTV, so maybe there's something in there I can pull?

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Samsung Moderator
Samsung Moderator

Re: How do I get the Bluetooth option to appear in the sound settings menu?

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Ok, I did find it. Looking through the specifications on this model, it appears it does not support external bluetooth connections. You will need to connect via HDMI or Optical Audio.


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Asteroid

Re: How do I get the Bluetooth option to appear in the sound settings menu?

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Are there any wireless choices for either of these options?  We're not too crazy about the wires.

 

Thanks for your help, - Dave

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Samsung Moderator
Samsung Moderator

Re: How do I get the Bluetooth option to appear in the sound settings menu?

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There are some bluetooth adapter kits for your optical audio out that are available from local and online retailers, like the ones at this link.  https://www.amazon.com/s?k=bluetooth+adapter+for+tv+with+optical+audio+output&crid=NI89AEKJD1A4&spre...


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Re: How do I get the Bluetooth option to appear in the sound settings menu?

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Hello @userzEgusP1NAI ,

 

Just following up because I noticed your issue is not marked as resolved. Do you still need assistance?

View solution in original post

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