Original topic:

Item not delivered even after 13 days of order placement

(Topic created: 07-01-2021 11:59 AM)
Home Theater

Item: HW-Q950A 11.1.4ch Soundbar w/ Dolby Atmos / DTS:X (2021)

Placed an order on June 19th its been over 12 days and I am still waiting for it to delivery. 

No update on when will I receive the package either. 

Samsung has hands down the worst delivery experience. 


1 Reply
Samsung Moderator
Samsung Moderator
Home Theater

Thank you for reaching out I understand how this is frustrating and want to help, if you have ordered this off of the Samsung website then I would recommend reaching out to our eCommerce team at 855-726-8721

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