cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

New to Blu-ray DVD

JUMP TO SOLUTION

BD-J6300/4K, I'm new to using Blu-ray.  I received two movies (blu-ray) and tired to play them.  It shows the movies that are out and plays parts of them, but when it gets to the menu to play main movie I can't click "play", "menu", etc.  I'm connected to my TV with HDMI.  All the non blu-ray play, but not a blu-ray disc.  Is there another divice I need to plug in.  I'm new at this, so forgive me for this question.

1 SOLUTION

Accepted Solutions
Constellation

Re: New to Blu-ray DVD

JUMP TO SOLUTION

Tried 2 more Blu-ray DVD's and they worked.  Thanks.

View solution in original post

Reply
Loading...
2 REPLIES 2
Highlighted
Honored Contributor

Re: New to Blu-ray DVD

JUMP TO SOLUTION

If your Blu-ray player is unable to play ANY Blu-ray discs and you have tried several, the player requires service. If you have only tried 2 or 3 I would recommend giving a few other titles a try before shipping the unit for repairs. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Constellation

Re: New to Blu-ray DVD

JUMP TO SOLUTION

Tried 2 more Blu-ray DVD's and they worked.  Thanks.

View solution in original post

Reply
Loading...