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Original topic:

Only seeing 5.1 not Atmos??

(Topic created on: 1/10/21 6:27 PM)
DentGuy
Asteroid
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Home Theater

Hi Everyone,

 

I purchased a new Samsung TV and Samsung sound bar surround kit. Both the TV and Sound Bar are advertised as supporting Dolby Atmos surround sound. I have "Atmos Compatability" checked in the audio setup and the sound bar is hooked up through the ARCe HDMI port with a high speed HDMI cable. Ive tried changing multiple settings on the TV and I can never get the sound bar to display "Atmos".

 

I am using the Netflix app in the TV and I know for a fact that the selections Im testing the Atmos sound with are offered with it.

 

Any ideas on what Im doing wrong??

 

- TV Q70t

- Sound bar Q950t

 

Thanks for your time 

Bob

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4 Replies
Adaboy
Red Giant
Options
Home Theater
Try a DVD player see if that activates Atmos
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NAcharya1
Cosmic Ray
Options
Home Theater

What do you see on the sound bar? I believe you should see eArc on the sound bar display. That is by design when using tv native pps. 

 

If you try with a seperare device connected to the sound like a blu ray player it will show the audio channel signal. 


@Adaboy wrote:
Try a DVD player see if that activates Atmos

 

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Solution
user4pEFI8sLkA
Constellation
Options
Home Theater

I have the same problem. Best Buy tech suggested dropping $50us on an Amazon Fire TV Stick 4K to access Netflix and Disney+. Neither displayed atmos in the content description through the tv app but magically do through the Stick. Another annoying problem is that I have to scroll through all of the sound bar inputs back to eArc for it to display atmos, of course while standing over the bar. 

q950t

q90t85

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DentGuy
Asteroid
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Home Theater

I'm getting Atmos using a 4K fire stick. I just wish the TV apps supported it. 

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