I purchased a new Samsung TV and Samsung sound bar surround kit. Both the TV and Sound Bar are advertised as supporting Dolby Atmos surround sound. I have "Atmos Compatability" checked in the audio setup and the sound bar is hooked up through the ARCe HDMI port with a high speed HDMI cable. Ive tried changing multiple settings on the TV and I can never get the sound bar to display "Atmos".
I am using the Netflix app in the TV and I know for a fact that the selections Im testing the Atmos sound with are offered with it.
Any ideas on what Im doing wrong??
- TV Q70t
- Sound bar Q950t
Thanks for your time
Solved! Go to Solution.
What do you see on the sound bar? I believe you should see eArc on the sound bar display. That is by design when using tv native pps.
If you try with a seperare device connected to the sound like a blu ray player it will show the audio channel signal.
Try a DVD player see if that activates Atmos
I have the same problem. Best Buy tech suggested dropping $50us on an Amazon Fire TV Stick 4K to access Netflix and Disney+. Neither displayed atmos in the content description through the tv app but magically do through the Stick. Another annoying problem is that I have to scroll through all of the sound bar inputs back to eArc for it to display atmos, of course while standing over the bar.