Original topic:

Q Symphony feature not working

(Topic created: 05-05-2022 04:44 PM)
userRoMjggnm9r
Constellation
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Home Theater

I have a 2021 Neo QLED 800A smart tv and a 2021 HW-Q600A soundbar and I can't get sound to come from both devices at the same time. Sound only comes from either the tv or the soundbar but not both even when tv + soundbar is selected (sound comes from soundbar only). Not working as described of how Q Symphony is suppose to work. 

I've tried all the fixes I can possibly try multiple times. Both devices are brand new. I am at a loss on why it's not working properly. It's the only reason I bought the soundbar in the first place, seems like a waste. 

 

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