Original topic:

Q60 Soundbar-no sound via wifi

(Topic created on: 1/11/21 7:18 AM)
3Gallers
Astronaut
Options
Home Theater

Been using my soundbar via wifi for months without any issues. Today there is no sound when connected via wifi; however, there is sound when I connect via bluetooth. 

The soundbar is still paired and when I use the remote to adjust volume I can see the volume raising/lowering on the soundbar itself but no sound. In the app when I select wifi I can the sound icon is active but still no sound as well. 

No issues with internet.

Thoughts?

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1 Reply
SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
Home Theater

I'm sorry to hear that, have you tried to disconnect and reconnect it to wi-fi? Also, can I have your current firmware version and full model number for the soundbar? 


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