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userR0FBj2wkgU
Asteroid

Q70R soundbar - Side Level missing? Virtual sound...what is it?

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I notice when going through the individual sound levels I have:

 

Center

Front Top

Rear

 

The manual says I should also have "Side" for a level option as well, but I do not?  Is the manual just wrong, or is my configuration not right?  My sound mode is usually "Adaptive", except when a Atmos source disables it.

 

Also, in the same level of options, it references "Virtual Speaker", but I cannot find any definition of what this actually is in the manual.  It appears to be off by default.  Anyone know what this actually does?  

 

I am on the latest firmware (1008).

 

Thanks.

1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Q70R soundbar - Side Level missing? Virtual sound...what is it?

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Our apologies, the Side adjustment was likely removed via a software update. The virtual settings alter the settings for surround speakers.

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6 REPLIES 6
Samsung Moderator
Samsung Moderator

Re: Q70R soundbar - Side Level missing? Virtual sound...what is it?

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Can I have your full model code?

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userR0FBj2wkgU
Asteroid

Re: Q70R soundbar - Side Level missing? Virtual sound...what is it?

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HW-Q70R/ZA

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Samsung Moderator
Samsung Moderator

Re: Q70R soundbar - Side Level missing? Virtual sound...what is it?

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Thank you for this. You should be able to adjust the Side levels by pressing the Sound Control button to cycle through the different sound modes. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userR0FBj2wkgU
Asteroid

Re: Q70R soundbar - Side Level missing? Virtual sound...what is it?

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The current cycle via the sound control button is as follows:

 

Bass

Treble

Sync

Center

Front Top

Rear

Virtual

 

No "Side".

 

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Samsung Moderator
Samsung Moderator

Re: Q70R soundbar - Side Level missing? Virtual sound...what is it?

JUMP TO SOLUTION

Our apologies, the Side adjustment was likely removed via a software update. The virtual settings alter the settings for surround speakers.

View solution in original post

Reply
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userR0FBj2wkgU
Asteroid

Re: Q70R soundbar - Side Level missing? Virtual sound...what is it?

JUMP TO SOLUTION

Thanks, that was the clarity I was looking for and hopefully will help someone else with the same confusion.  Not sure why an update would remove the front L+R...hopefully gets put back in.   

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