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06-15-2025
04:32 AM
(Last edited
11-21-2025
09:27 AM
by
SamsungStephani
I have a hw-E450c soundbar and i can't connect it to the subwoofer without the correct remote. Should I get a new remote? Where can I get the remote?
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06-23-2025 06:43 AM in
Home TheaterHi there, Thanks so much for asking about this. For replacement parts and accessories, we recommend reaching out to our parts team directly. You can reach them online at SamsungParts.com or by calling 1-800-627-4368. It's best to have your model number ready to ensure compatibility.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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06-23-2025 06:43 AM in
Home TheaterHi there, Thanks so much for asking about this. For replacement parts and accessories, we recommend reaching out to our parts team directly. You can reach them online at SamsungParts.com or by calling 1-800-627-4368. It's best to have your model number ready to ensure compatibility.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.