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Asteroid

SWA-8500S rear speakers not working with Dolby Atmos on Xbox One X

I have an xbox one x which supports dolby atmos and is plugged in the HW-Q70R soundbar. I also have the SAW-8500S rear speakers.

 

When the sound mode isn't dolby atmos on the xbox one x, the rear speakers work when streaming content on youtube, netflix, etc. 

 

However, when I changed the sound setting to Dolby Atmos on the xbox one x, the rear speers stopped playing sound while watching content.

 

How do I get the rear speakers to work with the dolby atmos on?

2 REPLIES 2
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Samsung Moderator
Samsung Moderator

Re: SWA-8500S rear speakers not working with Dolby Atmos on Xbox One X

Please check these additional settings in your X Box to make sure the encoding is correct.

 

Configuring DolbyAtmos® on yourr device.

• Open the audio output options on the settings menu of your device and make sure that “No Encoding” is selected for Bitstream. (For example, on a Samsung BD Player, go to Home Menu → Sound → Digital Output and then select Bitstream [unprocessed]).

• If the Audio Output options include Secondary Audio, make sure Secondary Audio is set to Off.

• Make sure that the content supports Dolby Atmos®.


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Astronaut

Re: SWA-8500S rear speakers not working with Dolby Atmos on Xbox One X

Just reading the manual for the Q70R it states

 

"If the input source is Dolby Atmos®, 3.1.2 channels are outputted. The sound effect modes
controlled by the SOUND MODE button and listed above are not available"

 

Page 31

:-/ 

 

 

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