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Samsung HW-T450 200-Watt 2.1 Channel Sound Bar with Wireless Subwoofer Not connecting

(Topic created: 09-30-2020 12:32 PM)
useryuz3XIZgBV
Constellation
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Home Theater

I have the Samsung HW-T450 200-Watt 2.1 Channel Sound Bar with Wireless Subwoofer. The Subwoofer all of a sudden stopped linking to the soundbar so now no Base. I have tried the Manual connection, resetting and rebooting the soundbar multiple times. When I hold ID Set on the back of the subwoofer, the Blue Link light, and red standby light are lit in Unison, for as long as a I hold the ID set button. The Blue light does not blink to try and connect. 

Anyone experienced this or have ideas?

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SamsungLarry
Community Manager
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Home Theater

Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01110023/ If this does not help I recommend letting a service technician have a look. Send your full model code and serial number via private message or call 1-800-SAMSUNG directly to get started.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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wolf43
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Home Theater
who do I send my iD
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SamsungLarry
Community Manager
Community Manager
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Home Theater

Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01110023/ If this does not help I recommend letting a service technician have a look. Send your full model code and serial number via private message or call 1-800-SAMSUNG directly to get started.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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useryuz3XIZgBV
Constellation
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Home Theater

The link provided is related to pairing a bluetooth device to the soundbar. The bluetooth is not an issue. The issue is the pairing of the subwoofer to the soundbar

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