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basvhout
Asteroid

Samsung MS650 Soundbar - Can't adjust bass levels

Hi Guys,

 

This week I changed my livingroom setup a bit. Meaning I changed some furniture and relocated my TV and Soundbar. After everything was setup again, I noticed no difference at first, but yesterday I was listening to some music and thought "Where is the bass?". So I checked the bass level on my soundbar and it was bumped all the way up to +6. So I got it all the way to -6 to see what the difference was... There wasn't. The bass stays the same from -6 all the way up to +6. I think it's "stuck" on 0. I tried different soundmodes, turning off the soundbar, turning off the TV, fooled around with some settings on the soundbar, tried playing from my phone (spotify) and cast it to the bar, but I can't seem to find a fix...

 

I really could use help from you guys. Anyone any idea what is causing this issue or how I can reset the bass level?

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: Samsung MS650 Soundbar - Can't adjust bass levels

Hey there. Try giving these troubleshooting steps a shot Smiley Happy 

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basvhout
Asteroid

Re: Samsung MS650 Soundbar - Can't adjust bass levels

Thanks for your reply, but aren't these solutions for a sub? I have a All-in-One Soundbar with no external sub.

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Samsung Moderator
Samsung Moderator

Re: Samsung MS650 Soundbar - Can't adjust bass levels

Can I have your full model code?

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