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user68U5PhxuI6
Cosmic Ray

Re: Samsung Q70R TV turns on by itself

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Yes I do.  I need the anynet+ turned on in order for the soundbar/cable to be controlled by tv remote etc. from what I understand? 

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user68U5PhxuI6
Cosmic Ray

Re: Samsung Q70R TV turns on by itself

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Replying to SamsungGill - I have cable box ran to HDMI 3 on tv (tried HDMI 1 with same issue).  I have xbox one x ran from HDMI to HDMI in on Q70 soundbar.  HDMI ARC from Soundbar to HDMI 4 (ARC) on Q70 tv. 

 

Re: Samsung Q70R TV turns on by itself

What other devices are connected to the television and soundbar? 

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Samsung Moderator
Samsung Moderator

Re: Samsung Q70R TV turns on by itself

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Does this occur if you disconnect the cable box? It is likely the cable box sending a signal to it that is causing it to turn on. 

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Samsung Moderator
Samsung Moderator

Re: Samsung Q70R TV turns on by itself

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What other devices are connected to the television and soundbar? 

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MaryJPS0617
Constellation

Re: Samsung Q70R TV turns on by itself

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This same thing is happening with our new TV and it's not okay. We've left the house and come home to the TV on a random program that is not appropriate for our 7-year-old son. We have nothing connected to the TV, only the wifi.

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Samsung Moderator
Samsung Moderator

Re: Samsung Q70R TV turns on by itself

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I'm sorry to hear this @MaryJPS0617! Please send me a private message, and I'll be happy to look into your case further. You can send me a message by clicking here.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userHGVz5SllFL
Astronaut

Re: Samsung Q70R TV turns on by itself

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Has anyone solved this yet?? Just purchase a Q70R and it has turned itself on a couple of times already.

This set is only 6 days old, what gives.

 

Thaxns

 

DJ

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Samsung Moderator
Samsung Moderator

Re: Samsung Q70R TV turns on by itself

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The TV will only power on by itself when HDMI-CEC or Anynet+ is enabled and a connected device is sending a signal to the TV. The TV receives this signal and powers on. Most likely culprits are a cable box or satellite box, but can also happen with connected sound systems or blu-ray players. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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