Original topic:

Samsung has been no help with tv turning blue

(Topic created on: 1/22/21 12:35 PM)
userjRpICdmCtX
Constellation
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Home Theater

My fairly new Samsung TV has turned blue. On all inputs, on all apps, everything. I have posted, sent pictures of the issue, and TWO separate Samsung employees have gotten in touch with me, only for them both to stop responding. I need someone to help me get this fixed. It's ridiculous that my $1000+ 55" TV from Samsung is giving me trouble, while my 55" JVC TV I paid $300 for on the same day is still going strong.

38C53B4A-EB19-4BFB-9861-68C0389FE578.jpeg

 

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SHADOWGATE
Supernova
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Home Theater
Looks like your LED strip is bad. Its allowing for some PASSTHROUGH but not reds and greens causing the washed out blue effect. Very common in LG tvs but dont see it often in Samsung. I'd take it to Geek Squad see if theyll fix it.