If I set the volume to approx level 25 or higher the soundbar turns off after a few seconds. The message PAT is showing in its display while it shuts down.
I have it connected to a Samsung UE65KS7005 TV. I have tried both HDMI , Bluetooth and wifi connections. The TV sound settings are Bitstream & Dolby digital.
The problem occurs when the soundbar is set to surround or adaptive surround. In standard mode this does not happen.
Anyone with the same problem or a solution?
Thank you for this information! This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitcountrysite.html. Thanks!