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Constellation

Sound Cuts Out on new TV

I recently purchased a Samsung 43" TV (UN43NU6900B) and a Sound Bar (HW-R50M) 
When watching TV the sound cuts out for 1/2 – 1 Second intermittently. 
My TV is connected to the sound bar via the optical cable.

The TV is connected to my Apple TV, and no other components.

 

Any suggestions for how to resolve this problem?

 

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Sound Cuts Out on new TV

Have you tried using an HDMI cable? What is your current firmware version on your soundbar? And what is your current software version on your TV? 


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