Hoping for some advice. We have a HW-Q60T, cabled connection, that cuts out halfway through watching something. When this happens, the only way to get it to turn back on is to unplug the power cable, and plug it back in. This is obviously very annoying. The TV and home theatre setup is less than 3 months old.
If the above troubleshooting steps didn't help, here are some service options:
- If your unit was recently purchased, you can check with your retailer on their return/exchange process.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're within the one year warranty, you can private message one of our moderators with your full model and serial number to have service set up. http://bit.ly/33ipYnO
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