Original topic:

Soundbar Powers Automatic All the Time

(Topic created: 11-17-2021 04:03 PM)
Scott
Asteroid
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Home Theater

Hi, I just purchased a Samsung ‎HW-A550 Soundbar System.  It is hooked to my Samsung UHD AU8000 Series TV.  Everything works great except for one issue.   The Sound bar constantly powers on by itself.  I see the "D.IN" message and have to power it off.  Both products are 2021 and up to date.  Any help why this is and how to correct it? Thx, Scott. 

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SamsungStephanie
Samsung Moderator
Samsung Moderator
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Home Theater

Hello, I was able to locate this article here- https://www.samsung.com/us/support/troubleshooting/TSG01110025/ for further assistance with disabling this feature and this article here- https://www.samsung.com/us/support/answer/ANS00062384/ that will be able to explain this particular Auto Power Link feature should you be interested in using it in the future. I apologize for any frustration and hope it helps. 


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