Original topic:

Soundbar and customer service is TRASH

(Topic created: 10-03-2021 12:27 PM)
user2X8ro5btdt
Astronaut
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Home Theater

Q70t soundbar has cut out 47 times in 1 half of a football game but Samsung does NOTHING but ignore the complaints. Our home is full of Samsung products but no more. Simply overpriced trash.

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user_ams007
Samsung Care Ambassador
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Home Theater
I have the same Soundbar and I have never had any issues, make sure that you are using the eArc HDMI port and that you are using quality HDMI cables, I also recommend that you install Samsung smartthings app and then update the firmware which was just released,
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