Original topic:

Soundbar flipping from D.IN to BT by itself

(Topic created: 10-24-2021 03:12 PM)
userQQT1EUKe52
Constellation
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Home Theater

Lately my Samsung soundbar, HW-J450, keeps flipping from D.IN, where I get my TVs sound, to BT. This is preceded by a "CSR AUDIO DONGLE" message that scrolls across the screen. How do I get it to stay on D.IN?

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userQQT1EUKe52
Constellation
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Home Theater
Did you mean to leave a reply? I do not see any
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SamsungStephanie
Samsung Moderator
Samsung Moderator
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Home Theater

Hello, I will do my best to assist with the soundbar input concern and apologize for any frustration. Do you have the soundbar connected via HDMI, BT, or optical cable? If you have it connected via HDMI did you turn on the external device and the soundbar and Press the Source button on the soundbar until "HDMI" appears on the display? You also want to make sure Anynet + (HDMI-CEC) is enabled on your TV after you turn on Anynet + on your soundbar by pressing the Right navigation button on the soundbar's remote, this will make the soundbar turn on automatically when you turn on the connected external device. You can also view the troubleshooting article here on the recommended connections and proceed accordingly here: https://www.samsung.com/us/support/answer/ANS00049272/


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userQQT1EUKe52
Constellation
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Home Theater
The soundbar is connected to the TV via optical cable and therefor set to D.IN. It has been like that for years but recently it just flipped to BT after being on D. In for about 10 to 15 seconds. I am not sure this is an issue anymore as I rebooted the soundbar and though it still shows BT, the volume control now works.
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