Original topic:

Struggling with Samsung Soundbar + TV setup

(Topic created: 05-16-2021 09:41 PM)
user5jmJaJQFCa
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Home Theater

Hi all,

I have a Samsung Q95T TV and a new Q950A soundbar.

Almost none of the suggested settings are working in terms of Arc and Atmos.

- I can hear sound from the soundbar and all speakers.

I have the HDMI cable from the soundbar (the HDMI to tv port) going to my tv one cable box (to the HDMI arc port).

Firstly, when I go to my TV Sound settings I see no option/label for soundbar as suggested in the soundbar manual. It just shows TV speaker.

The manual also suggests (if I want to use Q Symphony) I should also see TV+Soundbar as an option.

Secondly, in the TV Sound, Expert Settings menu, I've followed the soundbar menu but am getting greyed out settings that they suggest should be selectable.

- HDMI eArc is set to Auto as suggested

- Digital Output Format is set to Auto but Pass-through is greyed out. 

- Dolby Atmos Compatibility is also greyed out.

I currently have a UHD Bluray player with an Atmos disc connected but it's only saying it's outputting in True HD. (I've used this player and disc with a previous receiver and full Atmos speaker setup and have seen it say it's outputting Atmos).

I don't know where I'm going wrong.

I've tried connecting my UHD player to both the soundbar directly and to the tv box.

- I have Anynet+ turned on

- I have HDMI input plus turned on

This is frustrating me. If anyone can help, I'd be extremely grateful.

Thank you.

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