Original topic:

Subwoofer not connecting to soundbar

(Topic created: 06-17-2022 03:49 PM)
userSQ4awH5V3m
Constellation
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Home Theater

Yesterday I purchased an ex demonstrating HW-Q950T and can't connect to the Subwoofer, have done a factory reset and followed all.the pairing advice watching Youtube videos, the soundbar it connecting to the small speakers with a solid blue light but the Subwoofer is flashing continuously. Took the subwoofer back to John Lewis today and the connected it to another newer Samsung soundbar with no problems at all. Any help would be really appreciated! 

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user_ams007
Samsung Care Ambassador
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Home Theater
Unplug the Soundbar and then Unplug the subwoofer and plug it back in ,then plug the Soundbar in and it's should connect, also I recommend that you try Installing Samsung smartthings and use the application to configure the Soundbar
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