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Asteroid

Re: UBD-K8500 Ultra HD Blueray "disc does not meet specification" error

Yes, still waiting for even some acknowledgement.

I tried reaching out to their support on Twitter, and just got the runaround.

 

Was hoping @SamsungRei might have an update, since there were some posts in similar threads.

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Constellation

Re: UBD-K8500 Ultra HD Blueray "disc does not meet specification" error

I see Samsung still haven't given any feedback, or even acknowledgement of this issue in the K8500.

 

Well, I guess I'm done with Samsung. And I'm just about to get a new phone, was planning to go for another Galaxy but I think I'll look at something else...

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Constellation

Re: UBD-K8500 Ultra HD Blueray "disc does not meet specification" error

Same issue with me. European model now counting at least a dozen plus discs that bring up a message about compatability. 

Tried a firmware update to be told that my version 1015 is the most up to date. 

Pizzpoor service to be quite frank. 

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Asteroid

Re: UBD-K8500 Ultra HD Blueray "disc does not meet specification" error

Yep, still waiting here, too.  I tried reaching out Twitter, too, but that has been a completely useless disaster.

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Asteroid

Re: UBD-K8500 Ultra HD Blueray "disc does not meet specification" error

Anyone?  Anybody?  Bueller?  Bueller?

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Constellation

Re: UBD-K8500 Ultra HD Blueray "disc does not meet specification" error

Can some from Samsung at least confirm a fix for this issue is being worked on?

Even if it will take a little time, don`t just ignore these posts.

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Asteroid

Re: UBD-K8500 Ultra HD Blueray "disc does not meet specification" error

Well, I guess I give up.  Not even the decency of a response.  Great support for a disc player that costs hundreds of dollars.  A nice bait n' switch.  Support lines provide nothing but "turn it off and back on again" or runarounds.

 

Next TV, smartphone, and all my appliances, will not be Samsung branded.

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