Have the above TV and sound bar for 2 years
Lately the sound is muddled and I have to have the volume higher
Ran the sound test on the TV and the sound was loud and clear
the sound reset option was grayed out
The TV input comes from Xfinity through my TiVo with cable cards
used to have volume at 10-12. Now has to be 20+
how can I reset everything back to factory?
For the soundbar reset, check out page 20 of your user manual: https://downloadcenter.samsung.com/content/UM/201612/20161208173733033/HW-JM35_ZA_AH68-02984P_ENG-00.... It should also help you make sure that the soundbar is updated to the latest firmware.
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