Original topic:

UN75RU800DFX1A with HW-R60C sound bar

(Topic created: 10-28-2021 05:22 PM)
Home Theater

Have the above TV and sound bar for 2 years 

Lately the sound is muddled and I have to have the volume higher 

Ran the sound test on the TV and the sound was loud and clear 

the sound reset option was grayed out 

The TV input comes from Xfinity through my TiVo with cable cards  

used to have volume at 10-12.  Now has to be 20+

how can I reset everything back to factory?






1 Reply
Samsung Moderator
Samsung Moderator
Home Theater

For the soundbar reset, check out page 20 of your user manual: https://downloadcenter.samsung.com/content/UM/201612/20161208173733033/HW-JM35_ZA_AH68-02984P_ENG-00.... It should also help you make sure that the soundbar is updated to the latest firmware.



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