I got a player just took it out of the box about a week ago. We tried using it over the weekend and I get nothing only a blue screen. If I put a disc in and press play it will act like it’s gonna do something but stops about 5sec into the circl spinning thing. Can’t do apps as there is no screen. Ideas?
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It’s connected using a hdmi cable. It happens when it gets turned on. The screen comes on blue and stays blue unless you hit play and then the center of the circle. It will start the black loading page and within seconds stop and go back to the blue screen as if nothing was ever done.
How is it connected to the television? Have you tried unplugging it for 5 minutes? Does this occur with all DVDs and Blu-rays?