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Astronaut

Wireless receiver not working

Hi, I have a 3 year old ht-j7750w home theatre (series 7). The wireless receiver has randomly stopped working, It works for a minute if I turn everything off and on again then cuts out and flashes red and blue. I have tried all troubleshooting and software updates, anyone have any ideas? It is out of warranty 

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Samsung Moderator
Samsung Moderator

Re: Wireless receiver not working

Thank you so much for reaching out! This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitcountrysite.html. Thanks! 


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