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blu-ray DVD BD-J5700 stuck on logo Samsung

(Topic created on: 5/25/19 4:21 PM)
laphunhon
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model: BD-J5700

S/N: <HIDDEN>

I dont know what should i do with this dvd blu-ray. My friend buy for me few months ago, i did not use for a long time. And now when i put it into power, it show up Samsung logo then stuck in there.

Can anyone give me an advise what can i do with it ? throw away or send back to samsung for repair ?

If this is a smartphone, as least i can try to re-flash rom, but this is DVD blu-ray with usb port don`t have power when booting got stuck , i surrender.

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SamsungJam
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The next step would be to have the device serviced.  Would you like us to set that up for you?  


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SamsungJam
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The next step would be to have the device serviced.  Would you like us to set that up for you?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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laphunhon
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Minimum repair couse 70$.... buy new one (brand new) only 25$ in ebay. lol. I hope in furture, all devices of samssung should support MTP usb port (such as in samsung phone) to re-flash rom in case memory error . This DVD have USB port but only can use when booting in system complete.

usergT4JmM68Kd
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Mine did the very same thing after another update. It's been awhile since it happened but I decided before I toss it in the trash I would do a web search and I found it's a common problem.  What are my options? 

 

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SamsungJam
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Could you send us a private message with your model and serial number?  http://bit.ly/2ihPL97


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SamsungJam
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Please get back to us as soon as you can.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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