I had the older google wifi and I updated to the new Google NEST Wifi whick forced me to recreate my networ and ssid. The hw-q80r will not connect to the wifi any longer. On my smartthings app it reaches 39% every time and than fails and says "There was a problem connecting to the device. Try turning it off and on again before adding it." I've tried powering it off several times and making sure my cellular data was off and only wifi on. Help!
Just bought this system and having the exact issue trying to get this soundbar onto my network. I don't know if it's because I don't have a Samsung TV or what but the chat support was pretty much useless.