Original topic:

ultra hd player

(Topic created: 10-11-2020 08:23 AM)
userWEszAJ7YO6
Constellation
Options
Home Theater
Trying to setup my phone as a remote through smart things.  All goes great until I try to open the remote and get a add-on message asking me to download it.  The problem is when I do tap download, it says it can't be downloaded and will not let me use the remote.  Whats going on?
Dvd model # UBD-M9500ZA
It is on the supported device list. 

1 Solution


Accepted Solutions
Solution
SamsungLarry
Community Manager
Community Manager
Options
Home Theater

I recommend reaching out to our SmartThings team. They can be reached at 1-866-813-2404 or support@smartthings.com







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes
Reply
1 Reply
Solution
SamsungLarry
Community Manager
Community Manager
Options
Home Theater

I recommend reaching out to our SmartThings team. They can be reached at 1-866-813-2404 or support@smartthings.com







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes
Reply