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userlvfPwHoKqF
Asteroid

18 mo old - faulty digital display

This does it for me with Samsung This range had to go major parts replacements in it's first 6 months. 5 tech visits in all due to seriously hazardous carbon monoxide leaks. In all we could basically not use. The oven for 6 months. Finally they get it right but now just 18 months old and the digital display craps out. Unbelievable! Guess what I'm told? So sorry out of warranty!

5 REPLIES 5
Samsung Moderator
Samsung Moderator

Re: 18 mo old - faulty digital display

Will you please send a private message with the full model code, serial number and any ticket numbers for the range you may have? I would like to look into this for you. http://bit.ly/2XERsky

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userlvfPwHoKqF
Asteroid

I would like to send a pvt msg with the info requested bu...

I would like to send a pvt msg with the info requested but the Samsung Members app on my Samsung S9+ doesn't seem capable of processing the link to do so provided by SamsungRei... Now you get my frustration?

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Samsung Moderator
Samsung Moderator

Re: I would like to send a pvt msg with the info requested bu...

You would have to use a browser.

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userlvfPwHoKqF
Asteroid

And I would have to manually input the url into a browser...

And I would have to manually input the url into a browser? No copy and paste option... No tap and open in browser option? I see. Wonder if the competition is this..."sophisticated"

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userlvfPwHoKqF
Asteroid

Glad to report that Samsung was responsive and the faulty...

Glad to report that Samsung was responsive and the faulty board has been replaced

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