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Constellation

Background Numbers/Displays Flickering into view on Range NE59J7630SS/AA

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Greetings,

 

I love your products. Unfortunately, I am having an issue with my electric range that involves the numbers/symbols on the display of my range cycling into faint view when they should remain hidden. This issue, while annoying, doesn't seem to diminish the performance of the range/oven. The range is a year or two old.

 

Your help is much appreciated.

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Samsung Moderator
Samsung Moderator

Re: Background Numbers/Displays Flickering into view on Range NE59J7630SS/AA

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Please feel free to send us a private message with your serial number so that we can look into this for you. http://bit.ly/33ipYnO


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Samsung Moderator
Samsung Moderator

Re: Background Numbers/Displays Flickering into view on Range NE59J7630SS/AA

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 I’m sorry you are experiencing these symptoms. Have you tried to power cycle the unit? Have you noticed any error codes?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Constellation

Re: Background Numbers/Displays Flickering into view on Range NE59J7630SS/AA

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No error codes are displayed and I did try power cycling the unit without success.

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Highlighted
Samsung Moderator
Samsung Moderator

Re: Background Numbers/Displays Flickering into view on Range NE59J7630SS/AA

JUMP TO SOLUTION

Please feel free to send us a private message with your serial number so that we can look into this for you. http://bit.ly/33ipYnO


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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Asteroid

Re: Background Numbers/Displays Flickering into view on Range NE59J7630SS/AA

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I am having the exact same problem on the same model range.  Can you please help me?

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Constellation

Re: Background Numbers/Displays Flickering into view on Range NE59J7630SS/AA

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Greetings,  we too have a Samsung range mode NE59J7630 that has a flickering occurring on the display.    We have power cycled the range and it did not resolved the issue.  We are not seeing any error codes. 

 

I would appreciate your help in resoloving this issue. 

 

Thanks, 

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Samsung Moderator
Samsung Moderator

Re: Background Numbers/Displays Flickering into view on Range NE59J7630SS/AA

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We are sorry to hear that, service would be recommended, can you send me a private message with your full model and serial number? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Constellation

Re: Background Numbers/Displays Flickering into view on Range NE59J7630SS/AA

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Hello,  I also have a Samsung range mode NE59J7630 that has a flickering occurring on the display.    I have power cycled the range and it did not resolved the issue.  We are not seeing any error codes either.

 

I would appreciate your help in resoloving this issue.  What can be done about this?

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Samsung Moderator
Samsung Moderator

Re: Background Numbers/Displays Flickering into view on Range NE59J7630SS/AA

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I'm sorry to hear that, could you send me a private message with your full serial number? So that we may look further into this. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Astronaut

Re: Background Numbers/Displays Flickering into view on Range NE59J7630SS/AA

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Seems to be common issue , and I reached out to samsung and wife did and all we got was we can pay to have it fixed, when I read up on line seems to be common issue with mother boards on the ranges, would just not recommend this to anyone, and or samsungs support of there product

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