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user6yPOhhxm16
Constellation

Bad chemical smell & bad food taste (like petroleum)

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We purchased the Samsung 4-door flex refrigerator in Feb 2017. 

Over the last three months, there has been a bad chemical taste in our food.

When we open the bottom right door, it has a bad chemical odor, like petroleum.

The technican was out today and said there is nothing they can do.  

They think it is the plastic.

Samsung needs to do something about this.

The refrigerator is only 2 1/2 years old.  We should not be having this problem.

I cannot use the refrigerator and right now it is a waste of $$$ 3300.00

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Honored Contributor

Re: Bad chemical smell & bad food taste (like petroleum)

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Can I have the ticket number associated with this via private message?

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Honored Contributor

Re: Bad chemical smell & bad food taste (like petroleum)

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Can I have the ticket number associated with this via private message?

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user6fK4vJ0N2U
Asteroid

Re: Bad chemical smell & bad food taste (like petroleum)

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I am having the same problem with my 2 year old model RF22ONCTASG French Door refrigertor.   The smell is horrible!  Did you get a solution to this problem? 

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