Bespoke NSI6DB950012AA wattage

[gsurace]

I am trying to find the correct wattage / amperage at 240 volts on the Bespoke NSI6DB950012AA slide in range so I can install the proper size wire and circuit breaker. 

On the Samsung website for this oven under the Specs tab, it states 240 volts / 40 amps.

On the nameplate on the oven itself, which the customer sent me a photo of, it reads 240 volts 12,100 watts which translates to 50 amps.

In the installation manual, for 240 volts, it is showing 16,500 watts which translates to 69 amps.

Why are there differences and which one is correct?  I can't be the first person to discover this so why don't the 3 locations have the same information??

[LongHiker]

@gsurace The installation guide says to use a 40 Amp cord. https://www.samsung.com/us/support/downloads/?model=N0061303&modelCode=NSI6DB950012AA 

[gsurace]

The installation manual also says the oven runs at 16,500 watts which is 69 amps. How do I know which one is correct?

[LongHiker]

I think that you should refer these questions to a qualified electrician. You also should consult your local ordinances. The typical 240 volt outlet for a range uses a 50 Amp breaker.

[gsurace]

I am the qualified electrician doing an installation for a customer. Local ordinances have nothing to do with electrical ratings for a product. I am well aware of a typical range circuit BUT the manufacturer, Samsung, is required to post the power consumption of an electrical appliance (not the amperage rating of the power cord) on the nameplate of the appliance and the installation  manual. Once again, manual says 69 amps, nameplate says 50 amps, specs on website say 40 amps. Why the differences and which one is correct and how do we know which one is correct??

[LongHiker]

@gsurace This is a user to user discussion area. It sounds like you want to reach out directly to Samsung Support for this question. https://www.samsung.com/us/support/contact/ 

[Samsung_Moderator]

Hello and thank you for reaching out to the Community regarding the installation and wattage specifications. We have the only available product information online to assist with this aspect here- https://image-us.samsung.com/SamsungUS/home/home-appliances/ranges/electric/06112024/NSI6D_9500_Indu....

We encourage you to review this to be as accurate as possible regarding this information and understand we do offer professional installations online at the time of purchase as customer satisfaction is our upmost goal.

Furthermore, we apologize for any inconvenience and hope they enjoy the new range.