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Original topic:

Bespoke RF30BB6200QL Control Panel Flashing

(Topic created: 06-09-2024 07:42 AM)
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aharmona
Constellation
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Kitchen and Family Hub

I can't find anything about the flashing information on the control panel.

20240609_102542.jpg

This has been going for over 24 hours after, I assume, we had a very brief power outage. Turned off the power at the box for 75 seconds and it pops back up.

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Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Hello! Thank you for reaching out! You can try the information in the following link:https://www.samsung.com/us/support/troubleshooting/TSG01003409/. If this doesn't help then this will require service. Depending on your warranty you will have a couple of options.

 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/

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3 Replies
realaud
Honored Contributor
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Kitchen and Family Hub

You probably have to call Samsung for assistance with that.

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GaryB82
Epic Samsung Care Ambassador
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Kitchen and Family Hub
From what I've read on Google, people are saying it's flashing because the temperature is to high. Plus, if that's an error code c66, it could be an error with the ice maker people are saying I would suggest contacting support for more help
https://www.samsung.com/us/support/


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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello! Thank you for reaching out! You can try the information in the following link:https://www.samsung.com/us/support/troubleshooting/TSG01003409/. If this doesn't help then this will require service. Depending on your warranty you will have a couple of options.

 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/