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Bespoke Refrigerator Beverage Center Door Will Not Stay Open

(Topic created: 10-03-2022 11:52 AM)
jbdeck
Constellation
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Kitchen and Family Hub

We have a new Bespoke 4 door refrigerator and the left beverage center door will not stay open no matter what.  Either with both left doors open or just the beverage center door they always swing shut after a few seconds.  I've had the company we purchase it from out two times to level the fridge and unleveling it a hundred different ways and no matter what it always swings shut.  Is there something that can be done to correct this?  It's as if there is no resistance on the hinge at all, is there a way to adjust that?

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Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Hi there! I can definitely understand the frustration with your refrigerator doors not opening properly. But not to worry, I've got just what you need! The link below has detailed information on how to adjust the individual doors so that they open and close correctly. 

https://www.samsung.com/us/support/troubleshooting/TSG01001017/

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hi there! I can definitely understand the frustration with your refrigerator doors not opening properly. But not to worry, I've got just what you need! The link below has detailed information on how to adjust the individual doors so that they open and close correctly. 

https://www.samsung.com/us/support/troubleshooting/TSG01001017/