Original topic:

Bespoke

(Topic created: 11-22-2021 05:43 PM)
tfoley25
Constellation
Options
Kitchen and Family Hub
Hello!!
We ordered the 4 door flex bespoke fridge on October 19th through Lowe's. Our delivery have been pushed several times and when asked Lowe's responded with the issue being a Samsung issue not being able to provide stock. 

Is anyone else having this issue?


0 Likes
1 Reply
userZKrto81M5f
Constellation
Options
Kitchen and Family Hub

We ordered our Bespoke Fridge in September, and had an initial delivery date of October 16th. 2 days before our delivery date we got an automated message that our delivery was delayed. They pushed it back a month to November. Same thing happened and it was pushed to December, and again in December, it was pushed to January. After just talking today with both Home Depot and Samsung they are now saying it is delayed until February. At this point best case scenario is we will get our fridge after a 5 month delay! I do not believe Samsung and their "estimated" delivery dates at this point and feel they are just throwing out arbitrary dates. I have tried and failed to get an answer as to what is truly causing these delays. Are the units even being produced yet? Not sure what to do at this point.

0 Likes