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Constellation

Bixby app frozen/stuck on Family Hub.

Bixby on family hub is stuck on the "Get Started with Bixby" with my email address on it and a next button.  Clicking the button does not result in any action other than the button depressing...

 

I have tried:

 

1. Restarting the family hub.

2. Clearing data for the "Exploring Bixby" app.

 

Any/all ideas are welcome!

3 REPLIES 3
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Samsung Moderator
Samsung Moderator

Re: Bixby app frozen/stuck on Family Hub.

Can I have your full model code? I would like to look into this a little deeper for you.







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Constellation

Re: Bixby app frozen/stuck on Family Hub.

RS22T5561SR

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Samsung Moderator
Samsung Moderator

Re: Bixby app frozen/stuck on Family Hub.

Another question have you tried power cycling the fridge? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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