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Asteroid

Black stainless stove peeling!

I do not recommend the Samsung appliances! Paid a lot to get the black stainless steel.  Stove is peeling!! It's not stainless steel!  I was slowly converting to Samsung. Appliances, TV. Samsung Appliances are made very poorly.  I should have continued with the old school brands that know what they are doing! Buyer beware. Looks nice, but very poor quality! Do not purchase! Buy GE, Whirlpool instead! I wish I did!

16 REPLIES 16
Astronaut

Re: Black stainless stove peeling!

Purchased stove 1/20/20 and peeling so bad and 2 chips on cooktop!  So frustrated at their customer service. It blows!! 


@usercPuYN5kWrK wrote:

I do not recommend the Samsung appliances! Paid a lot to get the black stainless steel.  Stove is peeling!! It's not stainless steel!  I was slowly converting to Samsung. Appliances, TV. Samsung Appliances are made very poorly.  I should have continued with the old school brands that know what they are doing! Buyer beware. Looks nice, but very poor quality! Do not purchase! Buy GE, Whirlpool instead! I wish I did!


 

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Astronaut

Re: Black stainless stove peeling!

 

 

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Astronaut

Re: Black stainless stove peeling!

@usercPuYN5kWrK  and @userfyKyCVzpqy I too am interested in joining a class action suit.   Our stove is less than a year and nine months old and I am told it is out of warranty.   Large flakes are peeling under the handle.   When GM, Ford, Honda etc had paint peeling problems on vehicles, they realised this was not a warranty issue, but a manufacturing issue.  Vehicles have a 3 to 5 year corrosion warranty, but only a one year paint warranty.   Major manufacturers were repainting 5 and 6 year old vehicles because they realised this was a not a warranty, but a defective manufacturing issue.   Samsung should be taught to do the same.    Perhaps a very strong social media campaign would help as well.


@userNom4s9poTi wrote:

 

 


 

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Astronaut

Black Stainless color is peeling off of my appliances

Has anyone else experienced the black color peeling off of there appliances. Mine are almost 2 years old and when I told customer care about this issue they reprimanded me. I was told to only use dish soapy water on them to clean. They did not have any solution for repair. 

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Astronaut

Re: Black Stainless color is peeling off of my appliances

Yes mine isn't even a year old and just noticed this yesterday. I'm so upset.BD47D757-C595-4640-A37E-262477A979C5.jpeg

 

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Astronaut

Re: Black Stainless color is peeling off of my appliances

Mine is peeling in the exact same place. Lawyers love these kind of simple law suits. Big companies end up having to pay out way more than they would by just treating the customers right. I know which way I'll be heading. As it seems no one here has made any head way.

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Constellation

My stove,microwave & refrigerator the pain is peeling out

I hope you guys help us on this problem we bought expensive appliances & now the black paint is peeling out we need help. Than you hope to hear from Samsun 

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Asteroid

Re: Black stainless stove peeling!

Did you find anything nout?

Having the same problem.

Thanks, Jerry

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Asteroid

Re: Black stainless stove peeling!

Is there a class action law suit and how can we join? I have Samsung black stainless appliances that are also peeling and just a little over 1 year old. They are telling me that it is cosmetic and not under warranty. This has to be illegal to sell something as black stainless steel -- but really it is just painted over!

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