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Asteroid

Black stainless stove peeling!

I do not recommend the Samsung appliances! Paid a lot to get the black stainless steel.  Stove is peeling!! It's not stainless steel!  I was slowly converting to Samsung. Appliances, TV. Samsung Appliances are made very poorly.  I should have continued with the old school brands that know what they are doing! Buyer beware. Looks nice, but very poor quality! Do not purchase! Buy GE, Whirlpool instead! I wish I did! Looking for class action lawsuit!!!

13 REPLIES 13
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Astronaut

Re: Black stainless stove peeling!

Did you by chance figure out how to join class action lawsuit. Purchased stove 1/20/20 and peeling so bad and 2 chips on cooktop!  So frustrated at their customer service. It blows!! 


@usercPuYN5kWrK wrote:

I do not recommend the Samsung appliances! Paid a lot to get the black stainless steel.  Stove is peeling!! It's not stainless steel!  I was slowly converting to Samsung. Appliances, TV. Samsung Appliances are made very poorly.  I should have continued with the old school brands that know what they are doing! Buyer beware. Looks nice, but very poor quality! Do not purchase! Buy GE, Whirlpool instead! I wish I did! Looking for class action lawsuit!!!


 

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Astronaut

Re: Black stainless stove peeling!

 

 

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Astronaut

Re: Black stainless stove peeling!

@usercPuYN5kWrK  and @userfyKyCVzpqy I too am interested in joining a class action suit.   Our stove is less than a year and nine months old and I am told it is out of warranty.   Large flakes are peeling under the handle.   When GM, Ford, Honda etc had paint peeling problems on vehicles, they realised this was not a warranty issue, but a manufacturing issue.  Vehicles have a 3 to 5 year corrosion warranty, but only a one year paint warranty.   Major manufacturers were repainting 5 and 6 year old vehicles because they realised this was a not a warranty, but a defective manufacturing issue.   Samsung should be taught to do the same.    Perhaps a very strong social media campaign would help as well.


@userNom4s9poTi wrote:

 

 


 

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Astronaut

Black Stainless color is peeling off of my appliances

Has anyone else experienced the black color peeling off of there appliances. Mine are almost 2 years old and when I told customer care about this issue they reprimanded me. I was told to only use dish soapy water on them to clean. They did not have any solution for repair. 

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Astronaut

Re: Black Stainless color is peeling off of my appliances

Yes mine isn't even a year old and just noticed this yesterday. I'm so upset.BD47D757-C595-4640-A37E-262477A979C5.jpeg

 

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Constellation

My stove,microwave & refrigerator the pain is peeling out

I hope you guys help us on this problem we bought expensive appliances & now the black paint is peeling out we need help. Than you hope to hear from Samsun 

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Constellation

Re: Black stainless stove peeling!

Did you find anything nout?

Having the same problem.

Thanks, Jerry

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Constellation

Re: Black stainless stove peeling!

Is there a class action law suit and how can we join? I have Samsung black stainless appliances that are also peeling and just a little over 1 year old. They are telling me that it is cosmetic and not under warranty. This has to be illegal to sell something as black stainless steel -- but really it is just painted over!

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Constellation

Re: Black stainless stove peeling!

I am having the same problem, Samsung refuses to help, what do you think I should do?

Thanks, Jerry

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