Just purchased this brand new French Door Refrigerator/Freezer. The Fridge got cold like a champ. However, after 2 hours with Energy Saver "off", the freezer won't budge from 55F. Tried unplugging and replugging in after 30sec, no effect. Tried putting on Power Freeze, no go. Unplugged and let sit for 10 minutes (apparently "reset" for appliance), plugged back in, and put on Power Freeze, after 30 minutes - no change, still 55F.
Solved! Go to Solution.
What this means is, find out how to turn off the DEMO mode, and turn on NORMAL mode.
Demo mode, is for the refrigerator on display, at the retail store, where you bought yours. At the store, there is no need to keep interior cold. Cold tempretures increased electricity costs for the store owner/manager. At your home, you want interior cold, and must turn off Demo mode.
Demo mode is actually, the OFF mode. All lights work, but the cooling process is turned off.
Try holding the Freezer button, Energy Saver button, and the Fridge button for about 8 seconds. That should turn the fridge's demo mode off.
Hi, I have the same model refrigerator and my fridge/freezer are both not cooling. I wonder if somehow it's in demo mode? How do i check to see this. Both fridge and freezer won't go below 61 degrees.