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userFF2erZ5Jgy
Asteroid

Brand new refridgerator light goes out and water doesn't dispense

Just bought refridgerator RF263BEAESR and the refridgerator light worked at first but doesn't come on now when the door is open.  Also the water dispensor doesn't dispense water even when the filter is removed.  Coil is not crimped and water is on.

 

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Samsung Moderator
Samsung Moderator

Re: Brand new refridgerator light goes out and water doesn't dispense

May I ask who installed the unit? Do you have the Energy Saver mode turned on? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userFF2erZ5Jgy
Asteroid

Re: Brand new refridgerator light goes out and water doesn't dispense

Also, if I inplug the fridge for a few minutes and plug it back in, the refridgerator lights work again for a bit when the door is open.  Then the same thing  happens.  No lights after a few openings. of the door.

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userFF2erZ5Jgy
Asteroid

Re: Brand new refridgerator light goes out and water doesn't dispense

P.C. Richards and Sons was the place I bought it from and delivered/installed.  Energy saver isn't turned on.

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Samsung Moderator
Samsung Moderator

Re: Brand new refridgerator light goes out and water doesn't dispense

@userFF2erZ5Jgy Can you send me a private message using this link here? Provide the following information

 

  • Serial number 
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userFF2erZ5Jgy
Asteroid

Re: Brand new refridgerator light goes out and water doesn't dispense

Link didn't work.  <EDIT>

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