- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
10-27-2020 03:24 PM in
Kitchen and Family HubOur Samsung Induction Range — Model NE58H9970WS/AA — is only 5 years old. Approximately two or three weeks ago, our broiler stopped working.
From what research I’ve done, it sounds like it could be either the control panel, the element, faulty wiring, or perhaps the thermostat. I’ve checked the broiler element with a multimeter and it appears to have continuity. However, I didn’t actually disconnect it from the wiring, so I’m not sure if that would give a false reading.
Has anyone else had their oven broiler stop working? If so, what was needed to fix it?
Thank you in advance for any and all of your helpful comments.
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
10-28-2020 12:19 PM in
Kitchen and Family HubOh no! This is something that would usually require service and I would be happy to look into this to see how we may be able to assist. Could you send me a private message with your serial number? http://bit.ly/2ihPL97.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
10-28-2020 03:03 PM in
Kitchen and Family HubThank you for your offer to assist! I've sent you a PM as requested. Let me know if you need anything else from me.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
11-09-2020 08:27 AM in
Kitchen and Family HubThank you for helping me get this taken care of. You gave excellent customer service—I will continue to use and recommend the Samsung brand!

