Original topic:

Calendar

(Topic created: 10-13-2021 10:58 PM)
userq6CIJNCTEX
Constellation
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Kitchen and Family Hub

I have just updated the software on my Samsung family hub. When trying to add a connected calendar, I get the following message; You have been disconnected from the server, please try again later. Any suggestions?

9 Replies
13me
Astronaut
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Kitchen and Family Hub
?
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SamsungLarry
Community Manager
Community Manager
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Kitchen and Family Hub

I can definitely understand how frustrating this may be. Does the server disconnect when performing any other functions?







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userGLpGoOE72W
Constellation
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Kitchen and Family Hub

Hi SamsungLarry---is there a resolution for this?  Seems like quite a number of folks have this issue---and being unable to synch (or use) the calendar is a major shortfall or issue with the new software update (6.0).  Thank you!

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SamsungLou
Samsung Moderator
Samsung Moderator
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Kitchen and Family Hub

Hello, Everyone. It looks like the calendar functionality has been removed since the last 6.0 update. Please see the following link for further details: http:/www.samsung.com/us/support/troubleshooting/TSG01212563. We understand how important this feature is to everyone so we welcome feedback and will tag your posts accordingly for our engineers to review


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Members_swgzNlo
Constellation
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Kitchen and Family Hub

I have the exact same problem. Reset to factory settings. Did phone off/on, cleared data, turned the server off and on.....nothing. Fridge is connected to WIFI in every other way. This should not be this hard.

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Members_swgzNlo
Constellation
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Kitchen and Family Hub

Samsung Larry...No

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userbPllM1MdhS
Constellation
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Kitchen and Family Hub

I am having the same issue as well. It looks like it will be broken until Samsung decides to fix it. It looks like the latest software update to Tizen 6 removed a lot of features and functionality.

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userDxLem7CfQS
Astronaut
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Kitchen and Family Hub

I have the exact same issue.  Pretty disappointing since I just got my fridge yesterday.  I would certainly like to have my calendar posting on my fridge.

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userGLpGoOE72W
Constellation
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Kitchen and Family Hub

I just upgraded to 6.0---and am having the same issue.  That is, when I attempt to integrate the calendar (which worked just fine with the previous software), I get the "you have been disconnected from server" message.  I called the 800-Samsung number and the rep said that Google calendar is not integrated with the new software---which seems unbelievable since the Family Hub software has Google listed as the calendar to integrated  This is infuriating since the calendar function is the most useful app for our family!   How (and/or when) will this be resolved.  

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