Original topic:

Can't register dishwasher

(Topic created: 11-30-2021 07:47 AM)
DecaturInvestor
Asteroid
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Kitchen and Family Hub

Trying to register my dishwasher but the system doesn't recognize it for some reason and won't let me register. It's brand new and model number is W80R5060UG/AA

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DecaturInvestor
Asteroid
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Kitchen and Family Hub

so I had to put /AA at the end of the model number and that worked. thank goodness for Google. Ya'll  still the worst customer service of any appliance maker in the entire world

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5 Replies
DecaturInvestor
Asteroid
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Kitchen and Family Hub

Hello Samsung, hello! @userf6y49KlI8n 

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MsBri1
Neutron Star
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Kitchen and Family Hub

Hello, I apologize for the frustration of not being able to register the dishwasher and would encourage you to contact your Samsung accounts services department at 1-855-795-0509 for the best assistance regarding this concern. 


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DecaturInvestor
Asteroid
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Kitchen and Family Hub

I already did that and they said they take care of it, but it's still not showing up as registered. 

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DecaturInvestor
Asteroid
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Kitchen and Family Hub

you have the worst customer service. our company will no longer purchase your appliances. why is so difficult to register a product. I've called 3 different numbers and still haven't been able to connect 

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Solution
DecaturInvestor
Asteroid
Options
Kitchen and Family Hub

so I had to put /AA at the end of the model number and that worked. thank goodness for Google. Ya'll  still the worst customer service of any appliance maker in the entire world

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