have posted on the forum about my Refridgerator, Model RF28JBEDBSR / AA S/N <Hidden>. It has stopped making ice and I am unable to get the ice maker open. I have pushed it up as hard as possible, pulled until the refridgerator was on 2 legs. Nothing works. It is VERY frustrating. Can you please assist.
I have replied to your mailbox with my phone number.
I know how and have removed our ice bucket before. So it's not a lack of know-how. This time it simply won't come out. Fridge (model RF28HMEDBSR/AA) is only 3 years old from Best Buy (we bought it as part of a kitchen suite when we built our house). Ice making a Wooo! (higher pitch at the beginning, like a kid outside wooting or something). I can get the ice bucket to come away from the clasps...but no amount of pulling will get it out. Ice is wet and melting, water is accumulating in the release resevior (where it comes out from the fridge) so when you get ice, water comes out first. Water itself works fine.