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userWrOnnLSpwI
Constellation

Cannot remove ice bucket

Hello Guys,

 

We have RF23M8570SR fridge. Recently, iced stopped coming and my understanding is ice clumped up and this rotating spiral thing is not catching any ice. I am unable to remove ice bucket to throw out old ice. What do I do?

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Cannot remove ice bucket

Hey there, I do recommend defrosting the unit and resetting the ice maker.

 

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