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Original topic:

Cannot reset fridge water filter indicator

(Topic created: 04-26-2021 11:18 AM)
user9PVM9M7dIb
Constellation
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Kitchen and Family Hub

Hello, 

I can not reset the water filter indicator of my fridge RF261BEAESR/AA. I pressed the fridge & power cool buttons for 3 seconds but did not work. I pressed the ice off button for 3 seconds but did not work. The indicator still blinking red light. Is there a solution? Thank you

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SamsungLarry
Community Manager
Community Manager
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Kitchen and Family Hub

Hey, give this link a shot: https://www.samsung.com/us/support/answer/ANS00060149/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
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3 Replies
Anonymous
Not applicable
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Kitchen and Family Hub

I am sorry to hear about this. Do any of the buttons work on the refrigerator?

 

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user9PVM9M7dIb
Constellation
Options
Kitchen and Family Hub

All buttons are working but filter indicator light still on. 

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Solution
SamsungLarry
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hey, give this link a shot: https://www.samsung.com/us/support/answer/ANS00060149/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case-by-case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
Send a message on Facebook 
 
Send Message on Twitte
 
Send Message to Moderator







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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